Cancellation & Refunds

If you wish to change your subscription, you can do so by using the following steps, namely:

(i) by visiting the “My Account” section of the website and following the relevant link to remove your account; (ii) by submitting a Cancelation Subscription form; (iii) by contacting our support team with the respective request.

Please know that we do not give refunds for any partial-month subscription periods or unused services. If you cancel, you will be able to enter our services until the end of the paid period.

We may terminate your account at any time without notice if it believes that you are in breach of our terms. In this is the case, you will not be entitled to any refund. After your account is ended, these terms except those which are intended to survive termination, will expire.

We are sorry we did not meet to your expectations. Please let us know how we can improve our services by providing feedback to our support team.